How it works
My Account and Lending Process
Do I have to have a Deki account to lend money?
How do I lend?
What happens after I lend?
How do I deposit funds into my account and lend them later?
Can I lend less than £10?
Can my company create an account?
Do I have to use PayPal?
Will I get monthly updates on my entrepreneur?
How long will it take until I get my money back?
Will Deki notify me when my loan has been repaid?
Does the entrepreneur receive 100% of their loan request?
Why does Deki only feature lenders from Togo, Ghana, Malawi and Nepal?
How does microfinance help fight poverty?
Who bears the exchange rate risk?
Do I have to donate to Deki to use the website?
Where do my donations go?
How else can I get involved?
Not found what you're looking for
Team Lending FAQs
What is team lending?
Why would I want to lend in a team?
How do I create a team?
Can I join more than one team?
I made a loan but it hasn’t been assigned to my team. Is there a time delay?
How do I invite people to join my team?
Who will get repayments if I lend through a team?
Can I stop people joining my team if I don’t know them?
How can I see who else is in my team?
Can I attribute my loans to more than one team?
We are an organisation who has raised money for Deki, do we need to create a team in order to lend?
Yes, in order to lend money or buy a gift voucher you need to create an online account with Deki. It is easy and takes only a few minutes. Create your account now
In order to lend you first need to create a Deki account. Click 'Lend' at the top of our home page. You'll be taken to a list of entrepreneurs.
Select who you'd like to support and how much to lend from the drop-down menu. Click 'Lend Now'.
To support another entrepreneur - click 'View more entrepreneurs'.
View your Basket: here you can change your loan amount, remove an entrepreneur and add/edit an optional donation to Deki.
You'll need enough funds in your Deki account to make the transaction - you will be directed to PayPal to add money to your Deki account. You don't need to have a PayPal account - you can use a debit or credit card and you will see this option once you click 'Pay via Paypal' button.
You can make an optional donation to Deki to cover our administration costs. If you'd rather not donate, please delete this amount and press 'Update'.
After your PayPal transaction, you'll be directed back to your Deki lending cart, where you will need to confirm your order.
Deki keeps you updated throughout your loan. You can check any time by clicking 'My Account'. Here you'll be able to see how much has been repaid.
Once a repayment has been made you have three options:
- Re-lend funds - if you have less than £10 credit you can always top-up.
- Donate the repaid amount to Deki.
- Withdraw the funds via PayPal.
- Log into your Deki Account.
- Click 'My Account'.
- Click Add Credit and follow the steps.
£10 is the minimum loan amount. Due to transaction fees, Deki cannot administrate loans less than this.
Yes! You can create a company account in the same way as an individual. Simply use your company name as your username and enter it in the 'first name' box. You can also upload the company logo. Featured lenders appear on the home page, so people can see that your company invests in people overseas.
You don't have to use PayPal to make a loan. When directed to PayPal login page there is an option on the page to continue paying by credit card.
No, our field partners are small organisations with limited resource and they often have to travel far to collect repayments from the entrepreneurs, to take their photos, etc. Their internet and phone access is often not reliable. We encourage them to send in updates on their entrepreneurs as often as they can and we have collected a number of success stories. Nevertheless, regular progress updates on every single entrepreneur are not currently realistic. We hope you understand this. Regular repayments from your entrepreneur are a good sign that their business is doing well.
Most Deki loans are repaid within 6-18 months.
Yes, you will receive a monthly update detailing repayments of your entrepreneur(s) and giving an overview of your Deki account balance. You will also receive an email once your loan has been fully repaid.
Yes, the entrepreneur gets 100% of the money they requested, no charges will be deducted from the loan.
We are a young charity and currently we only have field partners in these countries. We select our field partners carefully to ensure that we reach the people most in need (ie people who don't have access to bank loans) and that additional support such as business advice and training is provided. We are in the process of getting more field partners on board so there will be entrepreneurs from other countries soon.
In right circumstances microfinance is a very powerful tool in helping people who live in poverty or earn a low income. It provides them with capital to start or expand their business and is more secure and sustainable than many aid projects. Microfinance clients are usually self-employed microentrepreneurs who typically operate small businesses such as food shops, market stalls, repairs services, clothes making or agriculture related activities. Microfinance is not appropriate for the extremely poor who struggle with their basic needs such as food or shelter. They will benefit from grants and there are other charities that focus on helping them. Go to microfinance page to find out more
No, donations to Deki are entirely voluntary. We are very grateful for any donations you can make as Deki is a charity and charges no commission or interest on the loans. A lot of the work is done by volunteers. Your donation will help us keep the website going and expand into other areas where people's lives can be changed with microloans.
Deki is a charity and charges no commission or interest on the loans. Your donations will help us keep the website running and offer better support to our field partners so that we can make loans to a greater number of entrepreneurs. Donations will also help us expand into other countries where access to microfinance and training can make an enormous difference to people's lives.
There are several ways to get involved! If you work with schools we have a schools package offering fun and engaging ways to teach about international development and poverty. If you have a business, get in touch to ask about a business account. You can spread the word about Deki or nominate us as your company charity. Read more about how to get involved
Deki lending teams are self-organised groups bringing people together under a shared vision or a lending goal.
Deki Team lending lets you team up with others to lend together. Anyone can start a new team and invite others to join or join an existing team.
When you make a loan, you still lend from your Deki account – and will get repaid onto your account – but you also have an option to attribute it to the team that you are part of. Each team has a loan total made up of the loans team members have lent on behalf of the team.
You can create a team for your office, school, university club, group of friends, as a wedding list, for your nationality, etc.
Your team can be open, which means that everyone will be welcome to join in or closed, in which case only you can decide who joins the team.
Because it’s fun! Teams allow people to join together under a shared vision and even hold friendly competitions. You can create a Team for your office, school, university club, group of friends, as a wedding list, for your nationality, etc.
Creating a team only takes seconds. First, log into your Deki account. If you don't have one yet, you can register here – this is also a quick and easy process. Once you're in your account, click on ‘New Team’ button on the green menu bar and follow the simple steps.
Yes, you can join and create as many teams as you like. When you make a loan you must select the team to attribute that loan to on the checkout page.
Before you choose your loan recipient make sure you are logged in to your Deki account. After you have chosen who to lend to you will need to choose the team name from the dropdown list, which you will see on the check-out page. Once you have made the loan it should appear under your chosen team immediately, there is no time delay. If you don’t choose the team your loan will not be assigned to any of the teams but will just be a regular loan made by you.
Once you’ve created your team you will see a link 'Invite people to join this team', which will make the process very easy. You will simply enter people's email addresses and they will get an email saying that you have created a team and you would love them to join.
When you make a loan, you still lend from your Deki account – and will get repaid onto your Deki account. Each team has a loan total made up of the loans team members have lent on behalf of the team, but in a way that is not ‘real’ money, as ‘real’ money only exists on individuals’ accounts.
Yes, but in order to do this your team must be set as 'Closed'. In case of a closed team only the administrator (you – if you created the team) can decide who can join the team.
If your team is set as 'Open' anyone who has a Deki lender’s account can join your team and start lending immediately.
You can change the setting of your team in ‘My Account’ page as you log in to your Deki account.
Go to teams page http://www.deki.org.uk/deki_microloan_teams As you click on a team you will see a ‘Team Lenders’ section – you will see as little or as much about the other team lenders as they have chosen to reveal in their profile.
You can attribute different loans to different teams but only one at a time. You cannot attribute one loan to two different teams.
If you just want to lend a lump sum of money there is no need to set up a team. Instead you can register a Deki account and use the first and last name fields for your organisation’s name. But if you also want to invite staff, customers, etc to make a loan on behalf of your organisation you can also create a team account in the same name.
Have another question? Please contact us